Error Code E FF
Freezer BLDC fan motor defect
Moderate
Address soon - your appliance may not work properly
How to Fix
- 1
Reset the unit and enter Test Mode 1 (push test button 1 time). Check fan motor supply voltage at CON4 pins 20–19; expected 11.4–12.6V. If not in range, replace Main PCB.
- 2
Open freezer door and check for air flow. If no air flow detected (not windy), proceed to step 3.
- 3
If there is air flow but error persists, rotate the fan blade by hand. If it feels sticky/binding, replace the fan motor.
- 4
Check fan feed-back voltage at CON4 pins 18–19; expected 0V or 5V (not values in between). If voltage is not 0V or 5V, the motor feedback circuit is faulty — change the fan motor.
- 5
Check fan PWM voltage at CON4 pins 17–19; expected 0V or 5V (not between). If voltage is not 0V or 5V, replace Main PCB.
- 6
If all voltage checks are within spec, explain to customer.
This Error Applies To
LG LL31H6530S Series Refrigerators
Related Error Codes
Freezer cubed ice maker kit defect
Cubed Mini ice maker kit defect
Flow meter defect / lack of water supply
Craft ice maker error (cloudy ice / harvest heater failure)
Freezer sensor defect
Refrigerator sensor defect
Pantry/Auto-pantry sensor defect
Ice maker kit (in-door) defect